1) To view devices assigned to you in the Hamline Service Portal, go to the portal at https://hamline.service-now.com/sp and then click on "Login" in the upper right part of the window.

 

2) Next, click on "My Stuff"

3) This should bring you to a page that lists your open incidents and requests.  Towards the bottom of the page, there should be a section for "Devices assigned to your Cost Centers (Budget Managers Only) ".  This is the list of all the devices tied to your cost center.  Please note this will only show up if you are a cost center manager.  By default it's sorted by node number, but you can click any column to sort by that column.

Asset tag = node number

Cost center = Cost center the device is assigned to

Model = Model of device

Device Type = whether the device is Desktop, Laptop, Monitor, or Mobile

Serial Number = Serial number of device

State = currently the filter is only looking for "In Use" (currently deployed) devices.  There are other states such as "On order" (it's been ordered, but not received yet), "In Stock" (on campus, but not assigned to anyone), "Awaiting Retirement" (collected by ITS, waiting to get sent back to the leasing company), "Retired" (collected by the leasing company).

Substate = could be "Replacement Iniitated" (order has been placed for replacement, and is in process), "Not Replacing" (user has marked the device as not going to be replaced, but ITS hasn't picked it up yet), or blank (normal in use)

Location = Location of device.  Should include building and room number

Lease end = When the lease expires on the device

Monthly cost = How much the device costs each month

 

If you click on the Node number of a device, you are brought to another page with information on the device.  Budget managers can update the location and user assigned to the device for devices assigned to their cost center

 

You can also export data from the "My Stuff" page: